(716) 886-8200

Get Help for Family and Friends

Do You Know Someone Struggling with their Mental Health and/or with a Substance Use Disorder?

If you have a family member or a friend that you think may be struggling with their mental health or with a substance use disorder, consider having a discussion with them about treatment. Family and friends can make all the difference in a person’s life by providing information, support and guidance.
Please have them call BryLin at (716) 886-8200 or Contact Us Today!


Outpatient Substance Use Disorder Care:

If a family member or a friend is struggling with an alcohol or drug related issue, they may need to seek help from a substance use disorder professional at the Behavioral Health Center  in Williamsville, NY.

A FREE weekly Family Group, run by a licensed professional, every Monday from 6:00 – 7:00pm, is open to the public to discuss concerns and ask questions.

Please contact the Outpatient Substance Use Disorder Clinic, for adolescents and adults, at (716) 633-1927 to schedule an initial appointment or to attend the FREE Family Group on Monday nights.

You may also call Crisis Service’s 24-hour Addiction Hotline at 716-831-7007.

* Most insurances and Medicaid accepted.

Outpatient Mental Health Care:

Anyone can experience mental health problems. Family and friends can make all the difference difference. If a family member or a friend is suffering from a mental illness (such as depression, anxiety, bipolar disorder, mood disorder, etc.), they may need to seek help from a mental health professional at the Behavioral Health Center  in Williamsville, NY. Have them contact the Center’s Outpatient Mental Health Clinic for adults at (716) 632-5450 to schedule an initial appointment.

* Most insurances, Medicare, and Medicaid accepted.

Inpatient Mental Health Care:

In some severe cases, mental health disorders such as depression, bipolar disorder, anxiety, post traumatic stress disorder, and psychotic symptoms (hallucinations & delusions) can best be treated in an inpatient psychiatric environment. If you know someone who is suicidal or in emotional distress, call BryLin Hospital, a psychiatric hospital providing short-term, crisis stabilization for children, adolescents, and adults.

Seek immediate assistance if you think your friend or family member is in danger of harming themselves. You can call Crisis Services 716-834-3131 or the National Suicide Prevention Line at 1-800-273-8255.

BryLin Hospital will accept voluntary patients 7 days a week, 24 hours a day by calling our admissions department at (716) 886-8200 ext. 2264.

  • No physician referral needed.
  • Avoid long waits in an emergency room.
  • Speak with a psychiatric registered nurse confidentially.
  • We’ll check your insurance benefits for you.

We DO NOT have a psychiatric emergency room.
We DO NOT provide emergency psychiatric evaluations.
* Most insurances and Medicare accepted.
* Straight Medicaid is not accepted for ages 21-64
* Some managed Medicaid plans are accepted.
* Private pay and most major credit cards are also accepted.

Arrangements can be made for private payment and BryLin accepts most major credit cards.
*** Canadian patients seeking mental health or substance abuse care are welcome.